Still thinking about McKinsey’s 5 step process.
(Remember – the questions help to determine whether a CDO – Chief Digital Officer – is necessary for the public service..)
Question #2. “Is my company (aka public service) ready to move beyond basic digital experiments & embark on a fundamental & integrated transformation of the (aka public service) business?”
Talk about a loaded, complex & compelling question.
There are spurts, starts and experiments at the federal level.
From a game pioneered by Natural Resources Canada, to ideas about service design thinking and re-imaging service to Canadian business at Industry Canada in a groovy student retail space overlooking the highest pedestrian traffic intersection in the Nation’s Capital, to the desire of many, many public servants who want the chance to unleashtheir talent – in all its shapes and forms – across all departments in every region in this great nation.
So yeah. I think my company is ready to move beyond basic digital experiments.
Its willing to transform the business of public service – its scientific, applied & social science research, coupled with those parts that help decision makers in the public service & Parliament make informed decisions – into digital.
Merging digital & the human.
And wanting to connect, collaborate & create in that unique Canadian space.
Especially for 2017.
Looks like I hit McKinsey question #3 as well – double header, if you like, just as the Jays.
Because I think my public service “company” is ready to signal its digital transformation efforts to audiences both internal & external.
Stay tuned for Question #4.
vision | voice | visuals mine