The New (public service) Chief Digital Officer…

Sep 23rd, 2015

Here’s an idea.

I’m going re-imagine McKinsey’s September 2015 article called Transformer in Chief: The new chief digital officer.

For Canada’s public services.

McKinsey says that “in the alphabet soup that is today’s crowded C-suite, few roles attract as much attention at that of chief digital officer, or CDO.”

Clearly:  “Gone are the days of being responsible for introducing basic digital capabilities, and perhaps piloting a handful of initiatives.”

Then:  “The CDO is now a ‘transformer in chief’, charged with coordinating and managing comprehensive changes that address everything from updating how a company works to building out entirely new businesses. An he or she must make progress quickly.”

But the best line is that:  “…the true measure of a CDO’s success is when they role becomes unnecessary:  by its very nature, a high-functioning digital company does not need a CDO.”

You can read the article here which focuses on 5 areas current CDOs must get right if organizations are to successfully transition to digital.

For me, what’s most intriguing is that little embedded box in the article which asks five questions:  “Do you need a CDO?“.

Stay tuned as I figure it out for public service.

And feel free to help me out as I go along…


vision | voice | visuals mine